This Privacy Policy describes how Algomatch FZ LLC (“we,” “us,” “our”) collects, uses, stores, and protects your personal data when you use The Lush App (“Lush,” “the App”), a vegan and vegetarian-friendly dating platform.
By using Lush, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Who We Are
- Company Name: Algomatch FZ LLC
- App Name: The Lush App
- Contact Email: support@thelush.app
- Jurisdiction: United Arab Emirates
2. Information We Collect
We may collect the following categories of data:
a. Information You Provide
- Account Information: Name, email address, date of birth, gender, dietary preferences, profile bio, photos.
- Payment Information: If you make in-app purchases, payment details are processed securely via third-party payment processors (we do not store card details).
- Communications: Messages, feedback, or support requests sent through the App.
b. Information We Automatically Collect
- Device Information: Device type, operating system, IP address, device identifiers.
- Usage Data: Pages viewed, features used, match interactions, and session duration.
- Location Data: If enabled, approximate or precise location to suggest matches nearby.
c. Information from Third Parties
If you link your account with social media or other login providers, we may receive data such as your name, profile picture, and email address.
3. How We Use Your Information
We use your personal data for the following purposes:
- To create and manage your account.
- To match you with other members based on your preferences.
- To improve and personalize your experience.
- To send service updates, promotions, and relevant communications.
- To ensure the safety and security of our platform.
- To comply with legal obligations.
4. Legal Basis for Processing (For GDPR Users)
We process your personal data based on:
- Consent (e.g., for marketing or location sharing).
- Contract (e.g., providing services you signed up for).
- Legitimate Interests (e.g., improving our platform).
- Legal Obligations (e.g., fraud prevention, tax compliance).
5. Sharing Your Information
We do not sell your personal data. We may share it with:
- Service Providers: Hosting, payment processing, analytics, and security services.
- Law Enforcement: When required by law or to protect the rights, property, or safety of others.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
6. Data Retention
We retain your information as long as your account is active or as needed to provide services. Upon account deletion, we will remove or anonymize your personal data, except where retention is required by law.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Restrict or object to processing.
- Withdraw consent at any time.
- Request a copy of your data in a portable format.
To exercise your rights, contact us at: support@thelush.app
8. Cookies & Tracking
We use cookies, beacons, and tracking technologies to improve functionality, personalize content, and analyze traffic. You can manage cookie settings in your browser.
9. Security
We implement technical, administrative, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no system is 100% secure.
10. Children’s Privacy
Lush is intended for users 18 years and older. We do not knowingly collect data from individuals under 18.
11. International Data Transfers
Your information may be transferred to, stored, and processed in countries outside your residence. We ensure adequate protections are in place.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted in the App and on our website with an updated “Last Updated” date.
13. Contact Us
If you have questions or concerns, please contact us at:
Algomatch FZ LLC
Email: support@thelush.app
